Frequently Asked Questions

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Water damage restoration is the process of cleaning, repairing, and restoring a property and its contents after water-related incidents, such as floods, leaks, or storms.

Your first step should be to stop the water if possible. Then, call us at Xpressway Restoration and we’ll handle the rest.

The recommended timeframe for initiating restoration is typically within the first 24 to 48 hours. Delaying restoration can lead to increased risks such as mold growth, structural damage, and potential health hazards. Swift action minimizes the extent of damage, helps mitigate long-term consequences, and increases the likelihood of your claim being covered by insurance.

Health risks include mold growth, bacteria, and contaminants. Prompt cleanup is crucial to prevent these hazards.

We use moisture meters, infrared cameras, and visual inspections to assess the extent of water damage in structures and materials.

The duration varies based on the extent of damage. It can take several days to weeks for complete restoration, including drying and repairs. Our promise is to get you back to normal as soon as possible.

While minor issues may be addressed by homeowners, professional assistance is recommended for significant water damage to ensure thorough cleanup and prevent future issues. If you’re tackling the issue on your own and have any questions whatsoever, please don’t hesitate to give us a call; we’re here to assist you in every possible way.

Insurance coverage depends on the cause of the damage and the type of insurance policy. We will help to ensure you receive the compensation you deserve.

If your insurance doesn’t cover the damage, we’ve still got your back. We’ll chat with you to figure out a plan that fits your budget. Getting your home back to normal is what matters most, and we’re here to help make that happen.

At Xpressway Restoration, we approach every job with the same level of care we would give to our own. Your satisfaction is our top priority, and we are dedicated to ensuring you receive the compensation and service you rightly deserve.